Services

 

Frequently Asked Questions


1. How do I hire DYC Business Services ?
After contacting us, a service agreement form needs to be signed by the prospective client with all terms, conditions, and specifications of the project, prior to any job performance.

2. How much time/ notice is ideal for a project ?
Usually two to three business days is okay but it depends on work-flow, which cannot be predicted.

3. Is delivery of paperwork included?
NO, we will send you a separate invoice with the delivery charges. Any extra cost for specific materials or print-outs will also be charged in a separate invoice, with the supplies charges.

4. What operating system do you use and what software?
We use Windows XP operating system. Some of the Software we use but are not limited to, are:
Microsoft Office (Word, Excel, Power Point, Outlook, Publisher, Front Page, etc.)
- Corel WordPerfect
- Adobe Photoshop, Adobe Rader
- Paint Shop Pro
- Quickbooks
- Peachtree Pro
- Skype
- Log Me In
- Act !
- Winzip


5. What type of payment do you accept?
Payments can be made by Electronic Fund Transfer, Credit Cards (paypal), and Business Check.

DYC Business Services

have customized packages and different prices, depending on the difficulty of the task and the client's specific needs. Therefore, there is not a base rate for our services, so we encorage you to contact us. We will customize your package and give you a quote, demostrating how affordable & convenient it is to hire our services.

First projects for any client and all virtual assistant projects over $200, require a 50% deposit.

Basic Package

10 hour monthly Minimun

Premium Package

Over 25 hour monthly
Retainer